Privacy Policy

Advanced Aerials (AV) Ltd — Last updated: March 2026

We keep things simple. This site exists to tell you about our services and let you get in touch. We don't run ads, we don't use analytics, and we don't set cookies. Here's exactly what happens with your data when you use our website.

What We Collect

We only collect information actively provided through the contact form: name, email address, phone number, town, and enquiry details. All fields apart from name are optional.

We do not create user accounts, and we do not track visitors around the site.

How We Use This Information

Any information submitted through the contact form is used solely to respond to the enquiry. Roger Brittain receives each message by email and will reply directly. We will not add anyone to a mailing list or share details with third parties.

Contact Form & Web3Forms

The contact form is processed by Web3Forms, a third-party form service. When the form is submitted, the data is sent to Web3Forms' servers where it is forwarded to us by email. On their free plan, Web3Forms retains submission data for up to 30 days, after which it is deleted. Their privacy policy is available on their website.

Click Tracking

When a visitor taps the phone or WhatsApp buttons on our site, a small anonymous request is sent to Web3Forms recording only the page and which button was clicked. No personal information is included in these requests — they simply help us understand which pages lead to enquiries.

Third-Party Services

Cloudflare

This site is served through Cloudflare's network for performance and security. Cloudflare may process standard server logs (IP addresses, page requests) in accordance with their own privacy policy. We do not use Cloudflare Analytics or any Cloudflare tracking features.

Cookies

This website does not set any cookies. Cloudflare may set a technical security cookie in some circumstances, but we do not use cookies for tracking, advertising, or any other purpose.

Data Retention

Contact form submissions are retained by Web3Forms for up to 30 days. The emails we receive from form submissions are kept only as long as needed to deal with the enquiry. We do not maintain a customer database from website enquiries.

Rights Under GDPR

Under UK data protection law, individuals have the right to:

• Ask what personal data we hold
• Request correction of any inaccurate data
• Request deletion of personal data
• Object to how data is processed

In practice, we hold very little data — just any emails from form submissions. If deletion is needed, just ask.

Contact Us

If there are any questions about this policy or the data we hold, get in touch:

Roger Brittain
Advanced Aerials (AV) Ltd
Tiptree, Colchester, Essex
Phone: 07860 645446